Our Warranty Policies

What is Covered?

Under our non-transferable warranty, Progressive Desk will send a replacement product if you experience issues with the following components:

Standing Desks (Solo Ryzer, Corner Ryzer, V Ryzer) 15 Years
Tabletops 15 Years
Frames (FLT-02, FLT-05, FLT-09) 15 Years
Desk Accessories (excluding batteries) 15 Years
Standing Desks (Economy Ryzer/FLT-20) 8 Years
Desk Converters 8 Years
Lifting Columns 7 Years
Any Battery Products 1.5 Years

You can view our previous warranty terms and details for orders placed before July 1st, 2021.

What is Not Covered?

  • Normal wear and tear that occurs with use over time, including (but not limited to): dents, scratches, stains, fading, and tears.
  • Any variations and imperfections to bamboo desktops and their material/finish. Bamboo desktop imperfections are considered normal wear and tear if the structural integrity of the desktop is intact.
  • Natural changes due to sunlight and climate.
  • Due to an unavoidable accident, such as fire, or a natural disaster such as hurricanes or floods.
  • Any type of modification to the desk.
  • Customer misuse, abuse, or use of the product with inappropriate, non-compatible items.
  • Damage, staining, marking due to contact with sharp objects, or imprinting from writing instruments.
  • Damage caused by improper assembly, disassembly, or cleaning supplies.
  • Any damages or malfunctions in the product caused by repairs, or attempted repairs, performed by anyone other than Progressive Desk employees.
  • Anything above single shift use, eight hours per day, 40 hours per week.
  • Any labor or assembly costs.

Outside Warranty Coverage

Maintaining strong relationships with our existing customers is important to us at Progressive Desk. That is why we are pleased to offer special discounts on newer desk models to replace out of warranty items. If you're looking to update your existing standing desks, be sure to contact us and ask about our discounts!

Previous Warranty Terms

Orders received before July 1st, 2021

We provide additional peace of mind to all of our customers with our standard eight year warranty. This warranty applies to all of our high quality standing desks and most related components. It is extremely rare for any issues to occur with our products, but you can rest assured if something goes wrong with any part of your desk, you can usually get a replacement under our eight year warranty.

What is Covered?

Under our warranty, Progressive Desk will send a replacement product to your office if you experience issues with the following components:

Product

Warranty

Standing Desks

8 Years

Tabletops

8 Years

Frames

8 Years

Lifting Columns

7 Years

Remotes

8 Years

CPU Holders

5 Years

Underdesk Drawers

5 Years

Monitor Stands

1.5 Years

Cable Management

1.5 Years

Privacy Products

1.5 Years

Desk Accessories

1.5 Years

If a problem occurs, simply email us at sales@progressivedesk.com with your original order number and a brief description of the particular issue you are experiencing with the standing desk. Once our engineers asses the issue and determine that you are in need of a replacement desk we will be happy to ship  new product immediately. We will also cover any ground shipping costs, so all you need to do is await the arrival of your replacement standing desk.

What is not Covered?

If you or your staff have made any type of modification to the desk this may make the item ineligible for replacement under the eight year warranty. Other factors such as improper use and exposure to normal wear and tear at the workplace are also not covered by our warranty. Lastly, we are unable to cover items that have been lost or damaged due to an unavoidable accident like flooding or a hurricane.

Outside Warranty Coverage

Maintaining strong relationships with our existing customers is important to us at Progressive Desk. That is why we are pleased to offer special discounts on newer desk models to replace out of warranty items. If you're looking to update your existing standing desks, be sure to contact us and ask about our discounts.

Contact Info

If a problem occurs, simply fill out the warranty form below. Once our experienced engineers have assessed the issue and determined that you are in need of a replacement desk, we will be happy to ship your new product immediately. We will also cover any ground shipping costs, so all you need to do is await the arrival of your replacement standing desk!

Bulk Discounts

When you buy more, you save more!

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